Thursday, 11 August 2016

How to change the Spam Settings at Workspace Email

Log in to Workspace Webmail.

2. From the Settings menu, select Spam Settings.

3. From the Spam filtering section, select one of the following:
    1. Turn off filtering — No action applies to suspected spam. It delivers to your Inbox.
    2. Move to Bulk Mail — (Recommended) Suspected spam delivers to your Bulk Mail folder. You can review it at your convenience.
    3. Mark subject with [SPAM] — Suspected spam delivers to your Inbox with [SPAM] in the subject line.
    4. Restricted mode — All mail delivers to your Bulk Mail folder, unless the sender is on your Allowed List.

From the When I mark messages as spam section, select one of the following actions:
Ask me what to do — When you mark messages as spam, Workspace Webmail asks you if all the messages from the sender need to be placed in the Bulk Mail folder, or just the selected messages.
Mark all messages from that sender in that folder — All the messages you selected from that sender will be marked as spam and moved to the Bulk Mail folder.
Mark only selected messages — Only the messages you selected go to the Bulk Mail folder.
Click OK.


Tuesday, 19 January 2016

Adding images into workspace email

 Click Update View

 Click Compose
Click the image icon

Monday, 20 July 2015

Outlook email is too large, limit size to less than 20MB

Outlook 2013 Error - Message too Large - Nothing in Outboxes
This issue may occur if the IMAP folder list does not match with that of the server or if there is any large sized email on the webmail.

Check if you are able to send/receive emails on the webmail by logging into your email account from a web browser.

You may delete or move the large sized email from the webmail.

If you are able to send/receive emails normally from the webmail. Then remove the email account from Outlook and re-configure it following the section Manually setup Internet email:

Wednesday, 8 July 2015

How to change timezone in Horde Webmail

Untick the block images

How create filters in webmail horde 5.x

  • First you will need to go to “” in your browser and log into Horde. 
  • Once you are logged in click the ‘Mail’ link.

  • You will then need to click ‘Filters’ link.
  • Then select the ‘New Rule’ option.

  • You will then give the rule a name so that you remember for example ‘X-Spam Status’ so that you know this is a rule for spam emails.
  • From the drop down, you should select ‘X-Spam Status’ or whatever you named the new rule.
  • In the next drop down menu you will leave it set as “Contains”.
  • In the next box you must type the word “yes” this tells horde that whatever emails marked as spam by Spam Assassin should go into a junk folder.
  • Most emails will not be marked as being spam by Spam Assassin so it important to add more filtering rules to be specific on what you want moved into your spam folder.  
  • You will then choose ‘Deliver to Folder’, or choose to delete message completely. If you choose to delete the message it will then be impossible to retrieve any message marked as spam. We recommend choosing the ‘deliver to folder option’ in case some legitimate emails are marked as spam.
  • You will then go to the next drop down box and select the folder you want to place the spam in, or you can choose ‘create new folder’. If you create a new folder you will be asked to provide a name for that folder in this example we created a folder named ‘Junk’.
  • After creating the folder click in the same drop down menu and you will see the folder you just created, select the ‘Junk’ folder from that dropdown, and click ‘Save’.
  • Now we will set up a second rule to help filter more spam messages by clicking ‘New Rule’ again.
  • This rule will also need to be named. You are allowed to use the same name more than once so to keep it simple we will name this second rule ‘X-SPam level’ as well.
  • In the first drop down menu you will select ‘X-Spam level’ from the list of options.
  • Again in the next drop down you can leave ‘Contains’ as the selected item.
  • In the next box we will time in asterisk for example: ‘***’ This tells Spam Assasin how high of a spam filter you want to apply.
  • You can put anywhere from 1 to 5 asterisk in this box. A level of one asterisk (*) is the lowest setting for filtering spam, where as a level 5 asterisks (*****) is the strictest spam setting possible. We generally recommend those who want more protection to stay at a level three asterisks (***).
  • For the ‘Do This’ option select ‘Deliver to Folder’ again, and choose your ‘Junk’ folder from the next dropdown.
  •  You will then want to click on save. In order to apply the filters to what is currently in your inbox click ‘apply filters’ and you’re done! Any spam messages in your inbox will now be in your junk folder!